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 Post subject: Error Codes
PostPosted: Mon Mar 30, 2009 9:44 am 

Joined: Thu Apr 22, 2004 11:56 am
Posts: 192
Location: University of Greenwich
Hello
Over the weekend our self service machines went down a few times (but did come back on line without staff intervening).
The error code in the sip2_logs error logs was thei:
SIP2_HOLD_STATE_UPDATE

Anyone know what this means?


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 Post subject: Error Codes
PostPosted: Thu Apr 02, 2009 11:22 am 

Joined: Tue Nov 02, 2004 5:09 pm
Posts: 25
Location: Talis
Iain,

Your Talis server was replaced recently (March 24) but the BridgeLite upgrade we carried out on Feb 23 was missed and your SIP2 server reverted partially to its previous version - this left Bridge Lite in an inconsistent state. We re-installed Bridge Lite - can you please let us know if everything is now ok?

Thanks,

Zak Koufakis
Technical Consultant
zak.koufakis@talis.com


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PostPosted: Thu Apr 02, 2009 11:29 am 

Joined: Thu Apr 22, 2004 11:56 am
Posts: 192
Location: University of Greenwich
Thanks Zak
Everything seems to be ok now since you ran the upgrade on Tuesday.


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