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Discrepancy between 'Work' and 'Quick Manage Work' details..
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Author:  Tim Peacock [ Tue Sep 28, 2010 3:12 pm ]
Post subject:  Discrepancy between 'Work' and 'Quick Manage Work' details..

Colleagues - Has anyone else come across what may be an anomoly between the content of the Alto ILL Request 'Work ' field and that of its 'Quick Manage Work' screen?

There have been several recent requests here at Derby which have begun with the same author and title, but with uniquely different subtitles.

Author and bib' details have been imported via Talis Base 2 'ALL' and the necessary details, including subtitles, have auto filled the Alto ILL request 'Work' field. Nothing adrift here one might think? The requests were submitted to BL.

When incorrect items began to arrive it was soon noticed in the individual ILL requests that, although full details were extant in the 'Work' field, more importantly, the subtitle details had not transferred to 'Quick Manage Work' and, therefore, were not visible at BL.

I have some ideas on what may be behind this but the post is already too long for further elaboration. Have any of you been here before? Any thoughts or comments?

Tim Peacock

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